FAQ: Wellington Jet Charters

Wellington Jet Charters is purely a New Zealand domestic charter service. We can fly 6 people comfortably from one end of the country to the other.

Each person can take a large suitcase up to 25kgs and one small cabin bag. Further baggage may be taken with prior approval from Wellington Jet Charters. We can fit all long and bulky items in our cargo hold such as golf clubs, skis and snowboards.

We normally require 48hours notice, however, we will always try our best to accommodate last minute requests depending on crew and aircraft availability.

Depending on availability in the area, we can arrange local transfers. We can also arrange a priority service for you to be taken through Auckland International Airport arrivals and taken to our aircraft through a third party.

We are there for you to assist in arranging ground or helicopter transportation prior to reaching your destination. Please get in touch to see what transfers we can arrange.

Lithium ion batteries must be 100Wh or less and must be carried in person on board.

Safety is our absolute priority. If your aircraft experiences technical issues on the day, we will do our absolute best to resolve the issues as soon as possible or make alternative arrangements.

Wellington Jet Charters will keep in direct contact with you around weather delays. If there is a delay we will work with you to come up with the best solution for your travel requirements.

All our flights are subject to crew duty times. We will notify you of our limitations if you decide to make any changes. We pride ourselves on our flexibility, so we will do our best to meet your needs.

Changes may attract extra fees depending on the request.

Cancellations may attract cancellation fees as per our terms and conditions.

Please be at the airport at least 10 minutes prior to departure. This is to allow time for the loading of the aircraft and ensures we keep our departure and arrival slots with Air Traffic Control. If you are going to be early or late, please contact us so we can make the necessary arrangements to make the journey seamless.

Most dogs and cats will be allowed on board with prior arrangement. Any specific requests can be made upon booking request and we will endeavour to do our best.

There is no flight attendant included due to the size of the aircraft.

We have a selection of snacks and beverages available. Meals can be arranged on request.

Bank transfer or credit card.